Dahlia Tubers Terms & Conditions
Thank you for visiting our website. Please read before ordering with us!
TUBER STOCK
My original stock comes from US flower farmers, small growers like myself, who know dahlias. Tubers will be sold as individual tubers, not in clumps. We do not resell tubers from other growers or import dahlia tubers.
COMMUNICATION
All communication about your order will be sent via email.
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Please be sure to enter the correct email address during checkout.
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Also, please check that you have entered the correct mailing address for your order. We will reach out if a package is returned to see if there is an updated address.
SHIPPING
Tubers are temperature sensitive; I monitor the weather and will begin shipping as weather conditions permit.
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Warmer climate customers can expect shipping to begin in EARLY APRIL as temperatures allow
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Colder climate customers can expect their orders to ship in LATE APRIL as temperatures allow.
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I can only shipping to growers within the USA at this time.
UPON RECEIPT
When you receive your tubers, please open your package to inspect. Tubers should be stored between 40-50F degrees to maintain dormancy. The area should be in the range of 85% humidity. Cant Wait Flowers is not responsible for any damage/rot/shrivel/mold to the tubers that may occur in a customer’s post-shipment storage.
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Temperatures above 50F will initiate growth- which is fine if you wish to take cuttings.
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Temperatures below 40F need to be monitored carefully to ensure they do not freeze
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Temperatures below 33F can cause freezing of tubers; freezing will kill tubers
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Too much humidity may result in mold or rot.
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Too little humidity may result in shriveling/dessication.
CONCERNS
Should there be any problems, please contact me within 4 days of receiving your order. I want you to be happy with your purchase; however, please understand that I cannot be held liable for tuber failure due to extreme growing conditions, soil conditions, weather events such as flooding or drought, ineffective storage as outlined above, neglect, late season planting resulting in no flowers, poor crop management, or insect/pest/rodent damage. Can't Wait flowers is not responsible or liable for any damage or loss that results from crop failures.
SUBSTITUTIONS
I promise I won‘t make substitutions to your order and will issue a refund if I cannot fulfill it. I strive to ensure your order is correct. Very very rarely will I have a mislabel in my field, which is immediately removed to keep rows consistently single variety. I would never knowingly send you something you did not order, unless it’s an extra I tuck into your package!
SHOPPER CONDUCT
Last, to be 100% honest and I can’t believe I have to even say this, but I won’t tolerate rudeness or any of the nonsense I see occur on social media. If you are unhappy with your order, please contact me directly within 7 days of receipt of your order. If you are angry you didn’t get a variety you wanted during the sale, know that I, too, have lost many because I am slow at checkout, but I would never trash a farm because of it. If you choose to post on social media in a way that would damage my reputation instead of contacting me to discuss any concern you may have, then no communication will occur with you other than a copy and paste of this part of the website.
Thank you Erica!!